Effective Date: 15 Sep, 2024

At B-Unique Collections, we strive to provide high-quality products and ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below:

Return & Refund Policy

Last Updated: September 9, 2026

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are happy to help with eligible returns and exchanges under the terms below.

1. Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused, unworn, and in its original condition.

• Have all original tags and packaging attached.

• Be free from stains, odors, makeup, damage, or signs of wear.

• Be returned with the original receipt or proof of purchase.

Items that do not meet these requirements may be refused or returned to the customer.

2. Non-Returnable Items

For health, hygiene, and safety reasons, certain items may not be eligible for return, including:

• Sale or clearance items marked Final Sale

• Personalized or customized items

• Gift cards

• Undergarments and other intimate items

• Items that have been worn, washed, altered, damaged, or soiled

• Items missing original tags or packaging

If you are unsure whether an item qualifies for a return, please contact us before sending it back.

3. How to Request a Return

**To request a return, please contact us at  **buniquecollections@yahoo.com within 30 days of receiving your order.

Please include:

• Your full name

• Order number

• Item(s) you would like to return

• Reason for the return

• Photos of the item if the item is damaged, defective, or incorrect

We will review your request and provide return instructions if your return is approved.

Please do not send items back without receiving return authorization from us.

4. Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for the cost of return shipping.

If we sent you the wrong item or you received a defective or damaged item, please contact us as soon as possible. If approved, we may provide a return shipping label or reimburse reasonable return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for your financial institution or payment provider to process the refund after it has been issued.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

6. Exchanges

We may offer exchanges for eligible items, subject to availability.

If you would like to exchange an item, please contact us within 30 days of receiving your order.

If the requested replacement item is unavailable, we may issue a refund or store credit, depending on the circumstances.

7. Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

Please provide your order number and clear photographs showing the issue. We will review the claim and, if approved, provide an appropriate resolution, which may include a replacement, exchange, store credit, or refund.

8. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund (unless the return is due to our error, such as receiving a damaged or defective item).

9. Late or Missing Refunds

If you have not received your refund after the stated processing period:

1. Check your bank or credit card account.

2. Contact your payment provider.

3. Contact your bank, as processing times can vary.

4. If you still have not received your refund, contact us at buniquecollections@yahoo.com.

10. Store Credit

In certain circumstances, we may offer store credit instead of a refund. Store credit will be issued according to the terms communicated at the time of approval.

11. Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing the order.

Because orders may be processed quickly, we cannot guarantee that a cancellation request can be completed before shipment.

Once an order has shipped, it may no longer be eligible for cancellation and must follow our return policy.

12. Final Sale Items

Items specifically identified as Final Sale cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

13. Delivery Delay

While we aim to meet the estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or logistical issues may affect delivery. We will notify you if we anticipate any delays.

14. Contact Us

If you have questions about our Return & Refund Policy or need assistance with a return, please contact us:

B-Unique Collections
Email: ** **buniquecollections@yahoo.com  or   bunique@b-uniquecollections.com
Phone: +18327155523
Address: USA

We reserve the right to refuse returns that do not meet the requirements of this policy.

This Return & Refund Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.